Articles

About The Repair Process

Thanks to the advanced collision repair equipment, paints, and repair processes available today, it is possible for us to restore the original factory look and feel of a car or truck after an accident. When you bring your vehicle to Overton Body Shop, you are guaranteed quality workmanship and attention to every detail.

Here is what you can expect during the repair process:

Drop Off

  • Meet with a trained service advisors
  • Detailed written estimate and description of the repairs
  • Arrange the rental vehicle for you
  • Rental vehicles are available on-site at our shop

In Process

  • Continuous contact to informed you of progress
  • Advanced technology insures accurate repairs
  • Sophisticated quality control systems reduce repair times
  • Waterborne paint systems assure color match

Delivery

  • Your vehicle is washed, vacuumed and quality checked before delivery
  • At your request a service advisor will go over repairs
  • Rental cars with Enterprise may be returned on-site

 After Delivery

  • You may receive a follow up contact to ensure your satisfaction
  • Our work carries a National Limited Lifetime Warranty

Our goal is to make customers as proud of their vehicle after the repairs as they were the day they purchased it. We genuinely care about our customers and understand the traumatic experiences involved in having a damaged vehicle.  We always strive to provide you with the best service possible.